Ordering, Returns & Shipping
ORDERING
Easy online ordering here through our website or over the phone at (860) 426-3111.
In store pick-up available in Southington, Connecticut. Select "pick up" at checkout.
For technical questions email sales@atlaspreservation.com or call (860) 558-2785.
RETURN POLICY
Guaranteed Satisfaction
If any product is damaged upon arrival please contact us immediately and we will replace the item or offer a discount.
Returns
All returns and exchanges must be made within 30 days of delivery. Returned merchandise will not be accepted without our authorization.
Please contact us before returning
Refunds
Refunds will be immediately processed once the return is received. The refund will be applied to the same payment method you used for the purchase.
SHIPPING INFORMATION
All packages ship out from Atlas Preservation in Southington, Connecticut. (there are a few exceptions).
We ship with USPS, UPS, and FedEx. Before paying at checkout you will be given all of the shipping options.
All orders ship out on the same day or next business day.
If a product is not in stock we will notify you immediately to discuss the three options:
1. Exchange for a different similar product
2. Wait for product restock (will give ETA)
3. Full Refund